Careers

Apply Here – https://forms.gle/jPWP2pj9a8P6twBm9

This is an opening for a contract position. All qualified applicants are encouraged to apply. Applications will be reviewed as they are received, with priority consideration for those submitted by March 23, 2026. The position will remain open until filled.

About VMHC

The Vail Mountaineer Hockey Club (VMHC) is a community-based youth hockey organization serving families across the Vail Valley. Our Club is focused on developing strong athletes while holding ourselves to a higher standard of ethics and sportsmanship—values that are central to our teaching and culture. VMHC is committed to developing great hockey players and great people through strong programming, clear communication, and a positive, inclusive club culture.

Role Overview

The Club Operations Manager is the operational backbone of VMHC and is responsible for leading the day-to-day administration and execution of Club operations. This role works closely with the Director of Hockey and Board of Directors to deliver high-quality programming, smooth season logistics, strong communication with families, and responsible financial operations.

This position is structured as a contractor role, paid bi-weekly, with a flexible schedule that adjusts seasonally. The spring and summer months typically feature a lighter workload, while the fall, winter, and tournament seasons require a higher level of intensity and commitment. The role ramps up in June with planning for fall tournaments and preparation for hockey registration in August. During these busy periods, onsite coverage is essential, including managing day-to-day operations, addressing parent and team inquiries, and ensuring the smooth execution of events and activities.

This role is expected to assist with the onsite execution of tournaments and communicate effectively with all stakeholders. However, in year one, the administrative and advanced planning of tournaments will be outsourced to ensure a smooth onboarding process. 

Fundraising strategy, donor relationships, and sponsorship development are led by the Board of Directors and Fundraising Chair. The Club Operations Manager supports fundraising through execution and logistics only.

Reporting Structure

• Reports to: Board of Directors and Director of Hockey 
• Directly oversees: Team Managers, Fundraising Chair (execution), Tournament Contractors/Director, Registrar/Volunteers (as applicable), Referee Scheduler, Vendors/Contractors, Bookkeeper (external)

Key Responsibilities

Club Operations & Administration

• Lead day-to-day club operations and season execution
• Manage registrations, scheduling, compliance (USA Hockey, CAHA, leagues), and documentation
• Coordinate ice scheduling, games, referees, clinics, tryouts, and evaluations
• Maintain uniform inventory, ordering, distribution, and collection
• Support and coordinate Team Managers and volunteer workflows
• Manage GameSheet uploads and master schedules
• Serve as the primary operational point of contact for families

Communications & Member Experience

• Lead weekly Club communications (Sunday Memo), email, website updates, social media, and Crossbar
• Ensure clear, consistent communication across teams and families
• Support resolution of parent, player, and coach issues using established protocols
• Oversee onboarding for new families
• Support positive public relations and community presence

Events, Clinics & Tournaments (Execution)

• Plan and execute Club events including:
• Annual Meeting & Kickoff BBQ
• Clinics, camps, summer skills, and specialty programs
• Team and individual photo sessions
• Board elections and end-of-season surveys
• Tournament Management (Optional / Stipend-Based):
• Serve as Tournament Director or hire/manage a contracted Tournament Director
• Coordinate ice, officials, schedules, registrations, communications, and on-site logistics

Fundraising Support (Execution Only)

The scope of fundraising responsibilities may be negotiated within the contract; however, the expectation for this role is to provide operational support for fundraising initiatives led by the Board and/or Fundraising Chair.

• Execute fundraising logistics designed by the Board/Fundraising Chair
• Manage communications, signups, scheduling, volunteers, payments, and reconciliation
• Track participation, deposits, credits, and reporting
• Does not own fundraising strategy, donor cultivation, or sponsorship development

Financial Operations (in partnership with Treasurer & Bookkeeper)

• Audit rink billing and prepare monthly breakdowns
• Collect and organize invoices, receipts, and reimbursements
• Generate registration invoices and track collections
• Monitor delinquent accounts and enforce policies with Treasurer
• Support budget development and monthly reporting
• Coordinate coach payments and reimbursements
• Manage charity Venmo administration and reporting

Governance & Strategic Support

• Attend Board meetings and provide concise operational reports
• Support bylaws, policies, procedures, and annual planning
• Maintain team projections and operational planning for future seasons
• Support recruitment, retention, alumni engagement, and regional partnerships
• Contribute operational insight to 3–5 year strategic planning

Skills & Attributes

• Clear, professional communicator (written and verbal)
• Tech-savvy and systems-minded; actively improves tools and processes to streamline communication and operations
• Exceptional ability to navigate challenges and diverse personalities with integrity and professionalism
• Strong attention to detail and ability to work within budgets; maintains audit-ready financial records for a nonprofit
• Process improver; simplifies Team Manager workflows and keeps families informed
• Strong planner with foresight; thinks ahead and plans for the full season/year
• Highly task-oriented and execution-focused; dependable and results-driven
• Calm under pressure during busy season peaks and tournament weekends

Qualifications

• Proven experience in managing operations, administrative tasks, and event coordination.
• Strong organizational and project management skills with the ability to handle multiple priorities.
• Excellent verbal and written communication skills, with the ability to effectively interact with parents, teams, and stakeholders. (Experience with marketing or promotional communication is a plus.)
• Proficiency with scheduling platforms, spreadsheets, and registration systems.
• Familiarity with financial or bookkeeping tasks, such as using QuickBooks or similar software.
• Availability to work evenings and weekends during peak seasons.
• Experience in youth sports, nonprofit operations, or program management is highly preferred.

Bonus:

• Hockey or USA Hockey experience
• Event or tournament management experience
• Contractor/vendor management experience

To Apply

To apply, please complete the following three steps:

• Submit your resume
• Submit a brief cover letter outlining relevant experience (optional)
• Complete online application 

Send to: aliwadey1@gmail.com 

Important: This is an opening for a contract position. All qualified applicants are encouraged to apply. Applications will be reviewed as they are received, with priority consideration for those submitted by March 23, 2026. The position will remain open until filled.